Learning Platform Terms and Conditions

Questions? Send us an email to contact@paiml.com

Terms and Conditions

1. Introduction

Welcome to Pragmatic AI Labs LLC terms and conditions page. These Terms of Service ("TOS") govern your access to and use of the Pragmatic AI Labs LLC Learning Platform, including all video content, courses, quizzes, and learning materials. By subscribing to or using our Learning Platform, you agree to comply with these terms.

2. Access and Prerequisites

The Learning Platform is designed for learners with a minimum proficiency in technology and a basic understanding of computing concepts. Each course may have specific prerequisites listed in its description. It is the learner's responsibility to ensure they meet the requirements for courses they access. Access to the platform is granted on a subscription basis and continues for the duration of your active subscription.

3. Pricing and Payment

The Learning Platform operates on a subscription-based pricing model. Pricing details are available on our website. By subscribing, you authorize recurring billing charges according to your selected subscription plan (monthly, annual, or other available billing cycles). Payments must be made through the payment methods we accept. You are responsible for keeping your payment information current.

4. Refund and Cancellation Policy

Refund Policy

14-Day Refund Window: We offer a 14-day refund window from the date of purchase for all subscriptions. If you are not satisfied with the Learning Platform for any reason, you may request a full refund within 14 days of your initial purchase.

How to Request a Refund: To request a refund, please contact us via email at contact@paiml.com. Refund requests are typically processed within 1-3 business days.

Cancellation Policy
Cancellation: You may cancel your subscription at any time without penalty. Upon cancellation, you will not be charged for future billing periods. Your access to the Learning Platform will continue until the end of your current billing period.
Before Subscribing

To help you make an informed decision before committing to a subscription, we encourage you to:

  • • Review all available course materials and curricula
  • • Audit video lessons that are available for FREE preview
  • • Explore course descriptions and learning objectives
  • • Ensure the content meets your learning goals
  • • Reach out to us at contact@paiml.com with any questions before subscribing

5. Content Usage and Intellectual Property

STRICT CONTENT USAGE RESTRICTIONS

All video content, course materials, and learning resources on the Pragmatic AI Labs Learning Platform are protected by intellectual property laws. The following activities are strictly prohibited:

  • No Downloading: You may not download, save, or store any video content locally on any device.
  • No Copying: You may not copy, duplicate, or reproduce any video material in any form or medium.
  • No Reselling: You may not resell, redistribute, transfer, or provide access to any video content or course materials to any third party.
  • No Reproduction: You may not reproduce, remake, recreate, or create derivative works from any video content.
  • No Account Sharing: You may not share your login credentials or allow any other person to access the Learning Platform using your account.

Violation of any of these restrictions will result in immediate termination of your account and access to the Learning Platform without any refund. We actively monitor for unauthorized use and take legal action when necessary to protect our intellectual property.

Content on the Learning Platform is licensed to you for personal, non-commercial use only. You may stream video content through the platform interface for your own educational purposes during your active subscription period.

6. Amendments

Pragmatic AI Labs LLC reserves the right to amend these Terms of Service at any time. Significant changes will be communicated to subscribers via email or through the Learning Platform. Your continued use of the platform after such modifications constitutes acceptance of the updated terms.

7. Privacy

Pragmatic AI Labs LLC is committed to protecting your privacy. We do not share, sell, or resell any user information or learner data to third parties. All user and learner information collected through the Learning Platform is used solely to allow the platform to function properly and to provide you with the best possible learning experience. Your data is handled securely and used only for operational purposes such as account management, content delivery, and platform improvement.

8. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at contact@paiml.com.

9. Human-Driven Services

In addition to our self-paced Learning Platform, Pragmatic AI Labs may offer human-driven services such as bootcamps, office hours, live training sessions, mentorship programs, and other instructor-led educational services. These services may have separate terms, pricing structures, and scheduling requirements beyond the standard subscription-based platform access.

Bootcamps and Live Training

Bootcamps and live training sessions are intensive, time-bound programs that include direct interaction with instructors. These programs may have:

  • Fixed start and end dates with specific scheduling commitments
  • Limited enrollment capacity
  • Additional fees beyond standard subscription pricing
  • Specific prerequisites and application requirements
  • Dedicated support channels and office hours
Office Hours and Mentorship

Office hours, mentorship sessions, and one-on-one consultations provide personalized guidance from our instructors and industry experts. These services:

  • May be offered as add-ons to standard subscriptions or as standalone services
  • Require advance booking and are subject to instructor availability
  • Are conducted via video conferencing or other agreed-upon communication methods